Skip to main content

Why haven't I received my payment yet?

Discover ClickRising's payment processes, timings, and troubleshooting tips. Learn about transaction statuses and resolve payment issues.

S
Written by Serkan Turan
Updated over 5 months ago

Once your revenue hits the $50 mark, you're eligible to request a payout. After you've requested a withdrawal, you can anticipate the funds to arrive in your bank account within about 3-7 business days.

The entire payment process is managed through Stripe. To help you understand Stripe's payout timing, we've included a reference list of their payout timings by country at the end of this article.


Payment Declined:

If your payment has been declined, we recommend consulting the following article for assistance:


My Transaction Status is Still "Requested" after Waiting 3-7 Business Days

If your payment status remains as "Requested" for 3-7 business days, this means our system has detected potential problems with the downloads associated with your account and has been deemed invalid.


My Transaction Status Shows "Done" but I have not received my payment

Please ensure that you have entered your local currency into our system. For instance, if you reside in the USA, ensure that your USD account is added.

If you have entered an account with a different currency in our system, your transfer might be held within your bank's pool. In such cases, we recommend contacting your bank for further assistance.

Please note that, in compliance with international regulations, all bank transfers must be made in the recipient's currency.


Payout Timing List

COUNTRY

PAYOUT SPEED

Australia, United States

2 business days after withdrawal

Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

3 business days after withdrawal

New Zealand

4 business days after withdrawal

India, United Arab Emirates

5 business days after withdrawal

Hong Kong, Malaysia, Singapore, Thailand

7 business days after withdrawal

Japan

Payouts are made once a week (on a day of your choosing) and include payments processed up to 4 business days prior.

Mexico

3 business days after Friday, if and when eligibility criteria has been met. During eligibility period, 7 calendar days after withdrawal.

Brazil

30 calendar days after withdrawal; 5 calendar days for international charges; 2 business days for Boleto and Pix payments.

Did this answer your question?